Overall professionalism was great. I would like to recommend coming to the waiting area to let the customer know their car is ready. It would add just one more personal touch for the sales interaction.
Mechanic found problem with car that was misdiagnosed by another repair facility. Very much enjoyed working with my service adviser - Jess. She was very professional, easy to work with and extremely knowledgeable! She definitely went the extra mile to keep me informed and watch over my repair.
I enjoyed knowing that i have a place like Rick Hendrick Chevrolet to service our truck. we get very good, fast service. It's because of this great service , when I think about buying a car new or used i always go to Rick Hendrick car lots.