Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Always great service and writers remember you. BUT, you kept my passenger side special valve stem caps, which I special ordered! I need those back! I am getting my wheel repaired today- thanks for the tip on that!
Thank you for choosing Rick Hendrick Chevrolet as your first choice for all your automotive needs! Thank you for the reminder on your valve stem caps. Since your vehicle is here today we will replace the caps as discussed. Clint will be contacting you today. Thank you again for choosing Rick Hendrick Chevrolet.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Jess! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet!
I could shop around and find coupons to get discounted services on my vechicle but I don’t bother. I don’t think twice about the care given to my Traverse when I drive up to my dealership. Every one is always professional and my servicewoman, Jess McCall is a welcoming sight. She educates me on the next steps in care for my vechicle and makes me feel like my coming in is a pleasure. I won’t go anywhere else.
Hi there, thank you for taking the time to leave a review for Jess & Rick Hendrick Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
My service agent had great customer service and was very helpful and was able to answer any questions I had! Recognition and or some sort of appreciation would be a great idea for her service by the General Manager! Just a thought! Customer service will make or break any business and appreciation will keep your team happy and motivated!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Jess! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It is easy to get an appointment. I trust the work of the technicians. I believe they are experts, professionally trained in what they do. I know what they are doing before they do it and a pretty exact estimate of what the cost will be. Terri is excellent, a living example of what customer service should be. I trust Terri to do the right thing every time. She exemplifies a knowledgeable, caring and loving spirit to all. Great service Thanks
Hi, we're happy you found Terry & our staff to be so supportive during your experience here at Rick Hendrick Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!