Customer Reviews:
“The store is amazing. They always take great care of me and my children (cars). I am always greeted with a smile and made to feel like family. Would not take my children anywhere else to be serviced.”
Curtis has been with Rick Hendrick Chevrolet forever!!
Customer Reviews:
“Curtis and Bob did everything possible to make the deal work. This is my 4th truck from them and I will not be shopping anywhere but Rick Hendrick Chevrolet.”
Customer Reviews:
“We had an excellent experience based on working with Tony Holmes and Jason. TJ Grantier was also very knowledgeable in explaining the features of the new car.”
Customer Reviews:
Great experience here and I wouldn’t go anywhere else. (5*) Everyone was just so friendly and helpful. Benji Cummings helped me find the car I was looking for at a great price.
“Top notch experience. I went other dealerships in area and Hendrick Chevrolet was most knowledgeable and had best selection.”
“The dealer went off site to get the color I wanted.”
“Bob Adkison made the whole process as painless as possible.”
“Bob Adkison was great to work with. Everyone that I interacted with was so nice. Thank you for making it a pleasant experience! ”
“I was in need of a vehicle. Bob gave me an honest tour of what was available and guided me to a make and model that met my current needs”
“This was the best car buying experience I’ve ever had! Thank you to all of the staff that helped me find the right fit. They were very courteous, patient & professional. I will tell all my friends & family! Thank you Rick Hendrick Chevrolet!”
Customer Reviews:
“My salesman Cameron was AWESOME! He listened to what I was looking for and my budget – and he delivered. No fast talking just straight, honest and knowledgeable.”
“Working with cam was a pleasure especially after going to multiple dealerships the last month and being frustrated with the process . It was a pleasure to deal with cam on the sales team as well as management and finance.”
“My family and I had a 2015 Camaro that ended up being a total loss after a flood. We went to Rick Hendrick to see what they had to offer to replace the Camaro. We wanted more of a family vehicle instead of a sports car. Maybe a Equinox or Traverse. We were given an offer but decided to wait. We were so pleased with the service we received from Cam and Jason we decided to come back and sign. We ended up purchasing a Chevrolet Trax. Its a great vehicle. Very comfortable, good gas mileage and extra roomy. After signing and coming back from a road trip, Jason and Shane were able to get us lower payments. We are extremely satisfied with the customer service we received. The guys there are awesome! I absolutely recommend Rick Hendrick Chevrolet. Make sure you ask for Cam!!
Customer Reviews:
“The entire buying experience was exceptional. I appreciate Don and Curtis’ patience during my decision making process and all of the help they gave me. It was truly a great experience.”
“Wonderful experience… Don and Curtis were great to work with. ”
Customer Reviews:
“This dealership was willing to work with me when other dealerships wouldn’t give me what I was looking for”
“The whole staff at the dealership was very friendly and helpful. They made the viewing and choosing of a vehicle for my family stress free and comfortable. Please feel proud of the employees that you have at the dealership in Charleston. They are an well organized and friendly group of individuals.”
“Great experience”
“I was very satisfied and please with my salesman Deepak he went above and beyond his way of duties. I have never seen a salesman work so hard to please a customer. he was very patient attentive and very informative. Your entire staff has been helpful through every step of the way.”
“My salesman Deepak was awesome”
“Loved the experience, I am completely satisfied and Deepak helped with any concern I had and walked me through each step.”
Customer Reviews:
“The overall experience was awesome . Les was so professional, it was a pleasure from start to finish”
“The experience was just right and smooth. The ease of coming into the dealership and immediately treated like family was fantastic, feeling valued.”
“This is not my first time buying a truck at this dealership. I was very happy then so I came back. When I am ready to trade again I will be back. There was no pressure. I felt like they were honest with me. I told them what I was looking for. No problems.”
“Les is always wonderful to deal with. I have purchase a few vehicles from him and will definitely come back.”
Customer Reviews:
“Everyone was very accommodating”
“Zach Garber and Nouzar Moniriarani were absolutely the best. I had been in 6 months prior, and they were patient with me taking my time. They both helped with everything my family and I needed. These guys are assets for the Hendrick brand.”
“Car was cleaned and delivered quickly. Wish I lived in the area. Great dealership.”
Customer Reviews:
“The entire staff was great. From the GM all the way down to the sales person. They all went out of their way to find the vehicle I wanted and make this a pleasurable experience. This is our second vehicle from Rick Hendricks and we will always do business here.”
“Knew what i wanted.”
“The young lady, Paige Brown, was very knowledgeable about the Traverse. She answered all questions that my husband and I would ask. We were very impressed with Paige and will recommend her to any of our friends looking for a car. Thank you Paige. She has followed up with a phone call.”
“Sales persons (Mike and Paige) were very helpful. I have felt with Paige in a previous purchase, and she is one of the reasons always like coming to Rick Hendrick Chevrolet.”
Customer Reviews:
“The salesman, Robert, that leased me the truck was the absolute reason I went through rick Hendrix Chevrolet. Within 30 seconds of getting out of my vehicle he was introducing himself. Within 2 minutes I was looking at 3 trucks that I wanted to buy. Within an hour I had picked a truck out and was working on the paperwork. Robert was amazing and it needs to be noted as so.”
“I worked with Robert (salesman) and Tony (Sales Manager). They were both incredible. This was the greatest car buying experience I have ever been a part of. Robert and Tony know how to make a customer feel respected, cared for, and at ease. They are honest and do not play any sort of “games” with the buyer. They should train every other Hendrick salesperson how to treat a customer. Give Robert a promotion. ”
Customer Reviews:
“The experience I had was a superb one. The sales rep Zach helped out big time during the whole purchasing process since this was my first time purchasing a car off a popular lot. It was definitely a great experience for myself and I will definitely be doing business again.”
“Zach Garber and Nouzar Moniriarani were absolutely the best. I had been in 6 months prior, and they were patient with me taking my time. They both helped with everything my family and I needed. These guys are assets for the Hendrick brand.”
“Took my vehicle in without an appointment and they saw me right away, the representative asked me a lot of questions about my problem with the vehicle and then he test drove it just to feel exactly what I was talking about. The process was quick and they even gave me a loner vehicle while mine was being repaired. ”
“Great!”
“Very friendly and helpful ,they performed a great service and I appreciated all that they did for me.”
Customer Reviews:
“Wayne, my service rep, continues to be EXCELLENT. He has gone above and beyond to help diagnose and fix my Volt… He’s a gem,
“Mr. Wayne Goss is a very helpful Service Consultant. He always takes care of me and my car. I have had some very serious issues with my car lately and he goes above and beyond to help solve these issues. You could not ask for a more caring individual than Mr. Goss. Thank you so much for helping me.”
“Glorious experience with you guys. And Wayne is a God send. He will make a way out of no way for anyone.”
“As usual we were completely satisfied . Mr. Goss offered a booklet to help distract my grandson as we were waiting for the truck. He was cordial and personable.”
“Wayne is amazing!”
““Wayne Goss is AWESOME! Very efficient, courteous, and helpful!””
Customer Reviews:
“I wanted to take the opportunity to recognize one of your employees. Jessica McCall in your service department is by far one of the best service specialist that I’ve ever worked with to get my car fixed. I had an air conditioning problem on my Chevy Equinox that became complex to fix, and she was extremely professional and courteous throughout the entire process. I’m a Certified Public Accountant, and I’ve worked with many people over the years, and I know a good employee when I see one. You should be very proud to have her as part of your staff because she represents your dealership in an exceptional way. Thank you for having people like her because it is rare these days to get that kind of service. Finally, thank you for your time and attention to read a very positive comment about one of your outstanding employees. Take care and God Bless!”
“Jess did a great job of taking care of me. Very refreshing to see that Rick Hendrick has expanded on their customer service and are always very helpful.”
“Jesse McCall goes above and beyond to help. They make you feel wanted and appreciated.”
Customer Reviews:
“Great service advisor. Simple service completed in a timely manner.”
“Excellent customer service.”
“We were more than satisfied. From my first call, to Terri (especially Terri) the service you offer is fantastic.”
“Terry O’Brien is the best. She is Very knowledgeable, sweet, and honest. She made me feel like she had my best interest at heart. I was her number one customer even though she was swamped multitasking between customers”
“Terry does a wonderful job with all of our cars. She listens, keeps us updated, gives us options… Most importantly she is honest! ”
Rick Hendrick Chevrolet Charleston
