“Dale Rowland went out of his way to work with me. I couldn’t get to the dealership to test drive the vehicle so he came to me in Walterboro. Then he made sure all of my questions were answered before I drove off with my truck.”
“What can I say about this dealership??? Dale came thru in a way we never expected. My husband and I have been searching for a car for a while, and contacted a few dealerships, and even went through a couple of online sites. We were literally five seconds from making a deal online when I decided to call one more place and asked if they had any vehicles on their lot that we were interested in, and gave the two specific things I was looking for in the phone call. Now I’ve given to every dealership we talked to what we wanted in our next vehicle. Nobody came through for us the way Dale Rowland did . Not only did he find the car we asked about, but a few more options we didn’t even realize existed . we thought we knew what we wanted but nobody came through the way Dale did. I fell in love with one test drive. They were honest from the gate and never once did we feel pushed or pressured into anything. We were able to see the vehicles that we wanted or were interested in first-hand, we did a great test drive, and ended up leaving the same day with the car of our dreams!!!!! It wasn’t even a Chevy 🤣 He made it all happen. And even while he waited the rest of the staff was so kind, everybody was saying hello or greeted you with a smile. The entire day was perfect and flowed so easily. Hands down best experience I have had purchasing a car and I will definitely go back to this dealership years from now when we trade in this beauty for our next Beauty. Our kids were welcomed, and they had a little playroom so they weren’t going to be bored while we waited for something and I have to say the receptionist was so super nice also when you first walk in. There is not enough good positive energy that I can express about this team that works for Rick Hendrick Chevrolet.”
“Working with Dale on this purchase was simply the best car buying experience I have had in a very long time. He listened, he explained, he answered questions, and did not try and push me in a a different direction. I ended up with exactly what I wanted with this purchase, big thanks to Dale! The entire team was amazing and easy to work with! Thank you!”
“Pleased with the customer service at each level and each person dealt with, Dale the direct contact was very professional, knowledgeable, and made the experience a true pleasure.”
“Dale is super easy to work with and I haven’t met a nicer person. Tony was crazy considerate and kept me abreast of everything with the shipping of the vehicle, he and Dale made sure to get exactly what I wanted and they have been friendly, professional and attentive. This has been the best vehicle purchase I’ve ever experienced and I tell everyone who comments on my truck. The truck is incredible, looks and performs better than I had hoped and everyone I dealt with are the kind of folks you would like to have a beer with… great folks, and I see why Hendrick dealerships have been so successful in the car business.”
“Everyone I encountered was fantastic. Dale went above and beyond to ensure I had a great experience.”
“Dale and entire sales team were excellent.”
“Dale was an excellent person to work with from professionalism to integrity. My wife and I both purchased cars recently from RH and we are very much satisfied thus far.”
“Mr. Dale was awesome.”
“As a small business owner, it is very important to have good working relationships. I just bought a new 2500 HD from Dale and it was an amazing experience! He and his team worked with me in every aspect and were straight shooters from the word go! I will definitely be referring anyone looking for a new or used vehicle to Dale! Highly recommend!”
“Dale Rowland was a great salesman. He was great explaining everything. No pressure environment. From beginning to end, would highly recommend.”
“Dale was very helpful, showed me all of features in my new vehicle and set everything up for me”
“I just bought a 2021 Chevrolet Trax from Dale Rowland at Rick Hendricks Chevrolet Charleston SC. Dale was very kind and answered all of my questions. He took his time and explained everything about the vehicle . He made sure I was very satisfied with everything before I left. Very great salesman!!!!!”
“Dale Rowland is the man to see at Hendrick Chevy Savannah Hwy. I’ve bought two truck from him and he has made the process a breeze. You tell him what you want and he brings you what you want. No gimmicks or horse play! Highly recommended.”
“Dale Rowland was knowledgeable & efficient. Not pushy. Answered questions easily. Easy to deal with. No pressure. Nick Rogers is a crackerjack financial guy. All in all, a pleasant experience.”
“When looking for a very specific used car to purchase, I intentionally looked to see if a Rick Hendrick dealership had one in stock because of the level of customer service I received while buying my brand new Hyundai from the dealership in Rivers Ave. I saw that a Rick Hendrick dealership in Georgia had the exact car that I was looking for, down to color and interior. I did look at a couple of cars at some dealerships within 10 miles of me but decided I didn’t want to buy a car from any other dealer if it wasn’t Rick Hendrick. I took a chance and stopped by this dealership here in Charleston, SC to see if they could help me out. I walked out of there after purchasing the car I found on a Georgia lot. They made it happen for me and had the car delivered to SC. When I had an issue about 31 days after purchase, I feared I had been duped. It took a little time but Rick Hendrick Chevrolet in Charleston really came through for me and stood by their customer care guarantee when they didn’t have to. The warranty wouldn’t have covered the issue and I reported it after their 30 day guarantee but they took care of me anyways and saved me thousands. Their level of customer care is unmatched and I will always buy my cars from a Rick Hendrick dealership. Dale is a fantastic salesman to work with and Sid in the service center is very kind and helpful. I appreciate all their hard work and care, and I will most definitely recommend everyone to them.”
“Dealt with Dale Rowland who gently sold me a vehicle & with Nick Rogers, a finance guy. Both were knowledgeable & personable & efficient. Made the entire process painless. I will strongly consider being a return customer at the same dealership. My wife may be interested in a new vehicle in the future.”
“Dale Rowland is an incredible sales person.Easy & affable to deal with.All good.Nick Rogers, the finance guy, was / is also great. Easy to deal with.”
“Excellent experience with Dale Rowland and Nick Rogers! Left dealership with great new truck! Highly recommend!”
“Extremely helpful and stress-free experience at Hendrick Chevrolet! Ask for Dale!!!”
“I was dealt with honestly and fairly. Dale Rowland and Tony Holmes did EVERYTHING to help me with my purchase of my 2020 Equinox including guiding me to the GM Family First connection to obtain my Family Legacy discount. Although entitled to this program, I’m not sure I would have been successful in my application without getting the appropriate phone number to Family First from Tony. Then…when we began the “numbers process” in obtaining my purchase price, Dale Rowland and Tony Holmes accommodated me with a printout in the manner in which I requested to fully understand my purchase price. I was not pushed or pressured, but was given straightforward and honest encouragement to make my purchase. I felt respected and valued as a customer not just one who was a looked upon as simply a “sale”. At age 70, I have only purchased 3 new cars…..a 1980 citation, a 1987 GMC Mini-Van, and my current car, a 2003 Impala. Purchasing the 2020 Equinox was a BIG step for me. Dale Rowland and Tony Holmes were and are EXCELLENT representatives for this dealership, Rick Hendrick Chevrolet, and the General Motors Company. In addition, during the entire afternoon and evening which culminated in my purchase, I was aware of the pleasant, friendly, and cheerful employees all around the dealership. This, to me, speaks highly of a positive workplace which must reflect a good management team. Employees are not happy in a negative setting and this leads me to believe there is good and honest management in place at this dealership. I live in Hilton Head Island and I was NOT pleased with the local Chevrolet dealership. I drove 100 miles to Charleston to purchase this car after speaking on the telephone with both Dale and Tony several days prior to the day of my purchase. I was impressed by their high level of service on the phone and it continued the day I met both of them in person which ended in my purchase.”
